Townsend, W. Joseph, MD

Internal Medicine, Priority Care

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Townsend, W. Joseph, MD

Internal Medicine, Priority Care

Star Full Star Full Star Full Star Full Star Half 4.8 RATINGS & COMMENTS

Key Services

  • Walk-In Care
  • Ambulatory Care and Procedures
  • Urgent Care

Education

Residency Chief of Residents - Southern Illinois University of Medicine | Springfield, IL
Residency Internal Medicine - Southern Illinois University of Medicine | Springfield, IL
Medical School - Southern Illinois University School of Medicine | Springfield, IL

Certifications

  • Acute Cardiovascular Life Support
  • Pediatric Acute Life Support
  • American Board of Internal Medicine

Memberships

  • American College of Physicians
  • American Medical Association
  • Illinois State Medical Society
  • National Medical Association

Patient Ratings & Comments

The Patient Rating score is an average of all responses to care provider related questions on our independent rating system, the Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5, with 5 being the best score.

Press Ganey Data Integrity Certified

Ratings from Patients

  • Recommended to others
    4.8 Star Full Star Full Star Full Star Full Star Half (164)
  • Explanation of problem/condition
    4.8 Star Full Star Full Star Full Star Full Star Half (165)
  • Friendliness
    4.8 Star Full Star Full Star Full Star Full Star Half (129)
  • Presented information about medications
    4.7 Star Full Star Full Star Full Star Full Star Half (118)
  • Shares instructions for follow-up care
    4.7 Star Full Star Full Star Full Star Full Star Half (122)
  • Shows concerns for your questions
    4.8 Star Full Star Full Star Full Star Full Star Half (166)
  • Includes you in decisions
    4.8 Star Full Star Full Star Full Star Full Star Half (166)
  • Confidence in your provider
    4.8 Star Full Star Full Star Full Star Full Star Half (128)
  • Spoke using clear language
    4.9 Star Full Star Full Star Full Star Full Star Half (128)
  • Amount of time spent with you
    4.7 Star Full Star Full Star Full Star Full Star Half (129)

Comments from Patients (17)

  • February 2020
    4.69 Star Full Star Full Star Full Star Full Star Half
    I love Dr. Townsend but his staff returning calls and answering the phone were not caring
  • January 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    Dr. Townsend is the best! Always listens, never makes me feel rushed, easy to talk about health issue with, overall great doctor!
  • January 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    except for the length of time it takes in case a patient is referred.
  • January 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    Dr. and nurses were and always have been top notch. would highly recommend this medical location .
  • January 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    I always look forward to going for my visits to Dr. Townsend and staff. He is a great diagnostician , very knowledgeable and explains all about his diagnoses and is always right!
  • December 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    Dr. Townsend epitomizes the consummate medical doctor: knowledgeable, patient, empathic, and gracious. I wish that more providers were like him!
  • December 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    quick referral response and lab results
  • November 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    Great.
  • November 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    Demonstrated a genuine concern for me.
  • November 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    I am happy to have such a competent doctor. I have full trust in Dr. Townsend's decisions and understand the importance of following his instructions, taking my prescribed medications, eating a healthy diet and exercising regularly.
  • October 2019
    1.25 Star Full Star Empty Star Empty Star Empty Star Empty
    Wish he would have spent a little more time speaking with me about my concerns and restarting a medication.
  • September 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    I have no complaints about *Dr. Townsend. He's an excellent physician.
  • August 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    My doctor is very clear about taking my medications, exercise and diet.
  • July 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    i live 45 miles from providers office will continue to drive 90 mile round trip for excellent service and care !!!
  • June 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    Dr Townsend is the best. I have dealt with many other doctors over the years and I have complete confidence in him. He takes the time necessary for me to understand and gets to the point. He is the best!
  • June 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    ... *Dr. Townsend very pleasant and knows what to do for patient.
  • April 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    Very pro & kind.
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