Townsend, W. Joseph, MD

Internal Medicine, Priority Care

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Townsend, W. Joseph, MD

Internal Medicine, Priority Care

Star Full Star Full Star Full Star Full Star Half 4.8 RATINGS & COMMENTS

Key Services

  • Walk-In Care
  • Ambulatory Care and Procedures
  • Urgent Care

Education

Residency Chief of Residents - Southern Illinois University of Medicine | Springfield, IL
Residency Internal Medicine - Southern Illinois University of Medicine | Springfield, IL
Medical School - Southern Illinois University School of Medicine | Springfield, IL

Certifications

  • Acute Cardiovascular Life Support
  • Pediatric Acute Life Support
  • American Board of Internal Medicine

Memberships

  • American College of Physicians
  • American Medical Association
  • Illinois State Medical Society
  • National Medical Association

Patient Ratings & Comments

The Patient Rating score is an average of all responses to care provider related questions on our independent rating system, the Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5, with 5 being the best score.

Press Ganey Data Integrity Certified

Ratings from Patients

  • Shows concerns for your questions
    4.8 Star Full Star Full Star Full Star Full Star Half (176)
  • Presented information about medications
    4.8 Star Full Star Full Star Full Star Full Star Half (45)
  • Friendliness
    4.8 Star Full Star Full Star Full Star Full Star Half (49)
  • Spoke using clear language
    4.8 Star Full Star Full Star Full Star Full Star Half (48)
  • Explanation of problem/condition
    4.8 Star Full Star Full Star Full Star Full Star Half (174)
  • Amount of time spent with you
    4.8 Star Full Star Full Star Full Star Full Star Half (49)
  • Includes you in decisions
    4.8 Star Full Star Full Star Full Star Full Star Half (175)
  • Confidence in your provider
    4.8 Star Full Star Full Star Full Star Full Star Half (49)
  • Shares instructions for follow-up care
    4.7 Star Full Star Full Star Full Star Full Star Half (47)
  • Recommended to others
    4.8 Star Full Star Full Star Full Star Full Star Half (173)

Comments from Patients (20)

  • August 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    fairly new patient and he treats me like I've been his patient for years. always a great experience!
  • August 2020
    3.75 Star Full Star Full Star Full Star Half Star Empty
    Love Dr. Townsend!
  • August 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    Dr. Townsend does an excellent job explaining treatments and medicines. He also listens and respects my opinion.
  • July 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    Dr Townsend is an awesome doctor!
  • July 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    I completely trust Dr. Townsend with my own daughters who I recommended both to have as their primary care
  • May 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    I cannot imagine a better doctor than Dr. Townsend- I give him an A+overall
  • May 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    I'm pleased to have Dr. Townsend and my primary physician.
  • May 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    good
  • May 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    Dr, Townsend is always very helpful and knowledgeable whenever I go in.
  • March 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    All was good with the exception of the follow through with the pharmacy and medication changes.
  • March 2020
    4.69 Star Full Star Full Star Full Star Full Star Half
    I would not to anyone except *Dr. Townsend.
  • March 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    Dr not only thoroughly discusses my physical and health well being, he talks to me about my personal hobbies etc which I enjoy very much
  • March 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    As I said earlier, Dr. Townsend is the best doctor I've ever had. HSHS should be thrilled to have him on their staff. He's excellent!
  • February 2020
    4.69 Star Full Star Full Star Full Star Full Star Half
    I love Dr. Townsend but his staff returning calls and answering the phone were not caring
  • January 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    Dr. Townsend is the best! Always listens, never makes me feel rushed, easy to talk about health issue with, overall great doctor!
  • January 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    except for the length of time it takes in case a patient is referred.
  • January 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    Dr. and nurses were and always have been top notch. would highly recommend this medical location .
  • January 2020
    5.0 Star Full Star Full Star Full Star Full Star Full
    I always look forward to going for my visits to Dr. Townsend and staff. He is a great diagnostician , very knowledgeable and explains all about his diagnoses and is always right!
  • December 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    Dr. Townsend epitomizes the consummate medical doctor: knowledgeable, patient, empathic, and gracious. I wish that more providers were like him!
  • December 2019
    5.0 Star Full Star Full Star Full Star Full Star Full
    quick referral response and lab results
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